Regular Help

Discover Decrypt Welcomers

The Discover DeCrypt project has transformed St Mary de Crypt Church and the Old Crypt Schoolroom into welcoming and accessible buildings in the heart of Gloucester, for all to enjoy. Visitors can experience the rich architectural and social heritage of the building, which is very much a community centre, cultural hub and heritage attraction. There are opportunities for learning through tours, talks and events, and school visits. Regular events, from concerts and arts courses to being a space for training and meetings are hosted in the building. This is all happening alongside the continued use of the church as a place of worship and prayer.

We have a very varied visitor base with many locals visiting as well as people from all over the world. We are therefore looking for volunteers to be a valuable part of the team that welcomes these visitors. Our volunteers have a passion for history and/or the city. We are proud to show off our wonderful buildings and the brilliant stories that lie within. It is never a dull moment here with lots of chat and laughter and a huge range of visitors every day. A big bonus is that it is warm in Winter. 

What's involved?

Everyone is welcome at St Mary de Crypt Church and the Old Crypt Schoolrooms and our Welcomers help everyone that crosses our doorstep to feel that. The role involves talking to visitors, giving them more information about the buildings and their history and the people and events they have been associated with, as well as more practical information like where the toilets are! Some visitors will want lots of your time, others will just want a quick hello and welcome. You’ll meet lots of different people from residents, to workers and international tourists, all of which will have different reasons for stepping through the door. Your role will be to make them all feel welcome and confident to come back in again.


We will help train you in how to offer a warm welcome to all visitors and we can help fill in your heritage knowledge about the church and old schoolrooms, so if you have enthusiasm and passion for our project, a real desire to engage with visitors and would enjoy helping people “Discover DeCrypt” , then we can help with the rest.


We’d also like our Welcomers to serve in our small on site shop. We’ll train you how to use the till, but it is all very straightforward and basic.


The Church and old schoolrooms are open Wednesday – Sunday, 10am – 5pm in the Summer and the same days 12 – 4pm in the Winter. We’ll have at least two Welcomers on site at all times, so you’ll always have a colleague with you for support. Ideally our Welcomers would do three hour shifts on a regular basis, but we are definitely up for being flexible with the rotas to accommodate what time people can give us. We can certainly accommodate people looking for Duke of Edinburgh volunteering hours, either in a study break period, after school or on a weekend.

If you wanted to chat anything over before committing yourself to this role than please do email either Jess on  or Hellen  on


Why get involved?

This is a fantastic opportunity to gain and practice customer service and cash handling skills. We do Inclusion and Welcome All training for all of our Welcomers so you’ll gain formal training and skills that you can use in so many public facing roles and situations. You’ll learn more about not only the history of St Mary de Crypt but also Gloucester and gain confidence and techniques for passing this information along. The Discover DeCrypt project has put the Church and Old Schoolrooms right back at the centre of the community and as a Welcomer you’ll be playing a central role in helping them fulfil their potential.


Just as we welcome all to visit our Church and Old Schoolrooms we also welcome all who wish to volunteer to be one of our Welcomers.

How to get involved?

  1. Sign into your account or sign up to Volunteer Makers.
  2. Accept the challenge
  3. Wait for a reply from the Discover DeCrypt team

Ideal Skills

  • Customer Service
  • Event Stewarding
  • Fundraising
  • Money Handling
  • Reading/Storytelling
  • Research
  • Working independently
  • Working with Children 0-5yrs
  • Working with Children 6 - 12yrs
  • Working with Young People

Ideal Interests

  • Architecture and Building management
  • Business and management
  • Commercial Development
  • Community Work
  • Creative and Arts
  • Event & Project Management
  • Events and Programming
  • Fundraising
  • Learning and Education
  • Marketing and communications
  • Retail
  • Visitor Service/ Front of House

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