Regular Help

Inclusion Gloucestershire IT Support

Inclusion Gloucestershire supports people with physical or learning disabilities or mental ill health to have bigger dreams, better lives and brighter futures.


The Gloucester Inclusion Hub at the Friends Meeting House, Greyfriars is a safe space where people with disabilities and mental ill health can socialise, have their voices heard and engage in a range of meaningful activities. It is run by Inclusion Gloucestershire and there are similar hubs right across the county.


At the inclusion hubs we use IT support volunteers to help members grow in confidence and skills to effectively use laptops or iPads for basic, everyday purposes.

What's involved?

Inclusion Gloucestershire has a contract with Leonard Cheshire who have provided us with two laptops and an iPad for our members to use in the Gloucester Inclusion Hub. Our IT volunteers help support our members to use this equipment. Some members may require basic support in learning how to turn on the equipment, using the keyboard and understanding what they can use the computers for. Others may already know the basics and may need support to look for jobs, do research, create a quiz for the hub, email a friend or do a whole host of other things. As well as giving patient tailored advise and guidance on how to use the laptops, access and search the internet or use basic Office packages our IT volunteers will also need to keep accurate basic records about what the equipment has been used for and the learning that each individual member has gained. You will need to be able to motivate and adapt your teaching techniques to suit each individual member and their learning styles and of course be confident with IT yourself.


The Gloucester Inclusion Hub is open 11am – 3pm Mondays, Wednesdays and Fridays, so your volunteering would take place during this time. Volunteers are asked to commit at least 6 hours a month, usually one shift a week which will be about three hours. We also have a planned training and catch up session with our volunteers about every six weeks which you would also need to attend. We will also have training courses on things like Safeguarding and Health & Safety that you will need to attend.


Volunteers need to be DBS checked, although we can help you gain this if you do not hold it already. We are keen to make this role accessible by as many people as possible. The Friends Meeting House has wheelchair access and a hearing loop and is located near car parks and public transport hubs. If you have any particular access needs do not hesitate to get in contact with us to discuss them. I can be contacted on

Why get involved?

This is a fantastic volunteer opportunity for those that want to gain experience of working with a diverse group of people including those that have learning or physical disabilities or mental ill health. Equally, for those that already have experience of working in an inclusive way, it is a great way to be able to share your experiences and practices. It’s also a great way to gain practical teaching and training practice with adults, which you might want to use as a taster or work experience before embarking on a formal teaching or training qualification.


Such skills may be important for CV building, or simply to gain confidence before a return to the work place or after life changing events.  It is also a fantastically sociable role. You’ll meet lots of new people and form strong friendships with other volunteers who you will have regular contact with.

Inclusion Gloucestershire is also able to pay out of pocket travel expenses for your volunteering and training.


How to get involved?

  1. Sign into your account or sign up to Volunteer Makers.
  2. Accept the challenge
  3. Await a response from  Inclusion Gloucestershire with more information 

Ideal Skills

  • Customer Service
  • Event Management
  • Project Management
  • Working independently
  • Working with Databases
  • Working with Young People

Ideal Interests

  • Commercial Development
  • Community Work
  • Computers and Technology
  • Learning and Education
  • Teaching and Training
  • Visitor Service/ Front of House

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