Regular Help

National Waterways Museum Gallery volunteers

Our museum is jam packed with exciting objects telling the stories of Gloucester’s Waterways and we’d like to be able to offer that extra bit of information to interested visitors. Our gallery volunteers are around in the galleries to answer questions on the objects (and the location of the toilets and lifts if we are honest) as well as helping people engage more with the collections and exhibits. You don’t have to be a canal or Gloucester expert. You’ll pick up a lot as you go along and there are plenty of information sources we can provide for you, to help you build up your knowledge.

What's involved?

This role would involve being willing to be in and around the galleries talking to people about the stories and objects they hold, as well as answering basic logistical questions about the museum. You’d have to be comfortable talking to people from all walks of life and be happy to approach people to offer extra information, but also be equally as happy leaving them alone if they just want to look around without extra information. You’ll have to be willing to increase your knowledge about the canals and Gloucester as you go along so you can answer more questions, but you can take this very much at your own pace.

However, we don’t expect you to be fully polished in your role at the start. We are happy to have volunteers that need space and experience to let their skills grow, so if you have enthusiasm and passion to pass on your knowledge, volunteer for this role.

We could negotiate the exact time slot and the frequencies of when you came in with you, so you might be looking at a long term once a week or fortnight type commitment, or to be in every day, but just for a week or fortnight, or something in between. Just let us know and we’ll try really hard to accommodate you.

Our museum is fully accessible so we welcome volunteers from our whole community.

Why get involved?

If you enjoy talking to people and sharing your knowledge of Gloucester’s Waterways, want to develop your communication and customer service skills, along with your knowledge of the Waterways and Gloucester – this is very much for you. Or indeed if you already have those skills and want to share them with visitors this is the volunteering opportunity for you! You’ll be well supported throughout your volunteering.

This is also a great opportunity if you are considering a career in Museums or Heritage to gain some front of house and customer facing experience and see how a museum “works” at the same time.

How to get involved?

  1. Sign into your account or sign up to Volunteer Makers.
  2. Accept the challenge
  3. Await a response from the National Waterways Museum Gloucester with more information 

Ideal Skills

  • Customer Service
  • Event Management
  • Event Stewarding
  • Reading/Storytelling
  • Research
  • Working independently
  • Working with Children 0-5yrs
  • Working with Children 6 - 12yrs
  • Working with Young People

Ideal Interests

  • Community Work
  • Creative and Arts
  • Learning and Education
  • Marketing and communications
  • Visitor Service/ Front of House
  • Curatorial/Working with Museum Collection

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